Reservations Agent

Jumeirah

Jumeirah is looking for a Reservations Agent at Jumeirah Jabal Omar Hotel in Makkah. Official Oracle Job 114376. Title on the share card: Reservations Agent (Saudi National) – Reservations – Jumeirah Jabal Omar Hotel. Category on similar Jumeirah cards: Revenue, Reservation and Distribution. Full time. Jumeirah will not ask you to pay for a job.

 

**About the hotel**

Jumeirah is a luxury hotel group in Dubai Holding. Jumeirah Jabal Omar sits by the Grand Mosque in Makkah. This agent handles reservation calls and emails.

 

**About this vacancy**

You answer booking enquiries, sell the hotel and keep records accurate. The matching public description asks for replies in under 24 hours and calls answered within three rings to LQA standards. Saudi National is stated on the title.

 

**Key responsibilities**

Answer reservation calls with the hotel greeting.

Reply to booking emails, with current-month queries first.

Sell rooms and hotel services where appropriate.

Enter reservations accurately.

Follow brand and audit standards for calls.

 

**Requirements**

Saudi National, as stated on Job 114376.

Reservation or guest-service experience in a hotel preferred.

English for calls and email. Arabic required for this market.

Right to work in Saudi Arabia.

Confirm degree and years on the live card.

To apply for this job please visit esbe.fa.em8.oraclecloud.com.

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