E-Commerce Executive

Position Overview & Role Purpose:
Are you a tech-savvy, data-driven digital commerce specialist passionate about scaling online retail storefronts and optimizing customer purchasing journeys? Ali Bin Ali Holding is seeking an energetic E-Commerce Executive to join its growing digital retail operations in Doha, Qatar.

In this hands-on digital operations role, the E-Commerce Executive is responsible for managing day-to-day online storefront operations, product catalog management, digital merchandising, inventory synchronization, and web analytics. Working closely with brand managers, digital marketing teams, and logistics partners, you will ensure seamless online shopping experiences across the group’s e-commerce portals.

About Ali Bin Ali Holding:
Established in 1945, Ali Bin Ali Holding is Qatar’s leading distribution, retail, and luxury enterprise, representing a world-class portfolio of international brands across luxury fashion, FMCG, healthcare, technology, and hospitality. Ali Bin Ali Holding offers a collaborative, fast-paced digital workplace dedicated to accelerating omni-channel retail growth and nurturing regional e-commerce talent.

Key Responsibilities & Digital Commerce Duties:

1. Online Storefront Management & Digital Merchandising:
– Manage daily online storefront operations, ensuring product listings, categorization, banners, and promotional landing pages are accurate, engaging, and aligned with brand guidelines.
– Oversee product catalog updates, including high-quality product images, detailed specifications, SEO-friendly descriptions, and pricing adjustments.
– Execute digital visual merchandising strategies to highlight bestsellers, seasonal collections, new arrivals, and promotional campaigns.

2. Inventory, Order Fulfillment & Platform Integration:
– Monitor inventory levels across e-commerce platforms and coordinate with warehouse and supply chain teams to ensure product availability.
– Track order processing, payment gateway reconciliations, dispatch status, and last-mile delivery performance to meet customer SLAs.
– Collaborate with IT and platform developers to troubleshoot system bugs, enhance UX/UI functionality, and test new site features.

3. Performance Analytics & Conversion Optimization:
– Track and report on key performance indicators (KPIs) including site traffic, conversion rates, average order value (AOV), bounce rates, and cart abandonment.
– Utilize web analytics tools (e.g., Google Analytics) to identify customer conversion bottlenecks and optimize user journeys.
– Work with digital marketing teams to align online inventory and landing pages with active paid media, social media, and email marketing campaigns.

Qualifications, Required Experience & Core Competencies:

– Academic Credentials & Background:
* Bachelor’s Degree in E-Commerce, Digital Marketing, Information Technology, Business Administration, or a related discipline.
– Practical Experience & Technical Skills:
* Minimum 2 to 4 years of hands-on experience managing e-commerce platforms (e.g., Shopify, Magento, WooCommerce, SAP Commerce Cloud) in the GCC region.
* Deep understanding of digital merchandising, product catalog management, payment gateways, and e-commerce logistics workflows.
* Proficiency in web analytics software (Google Analytics), SEO best practices, and MS Excel.
– Core Attributes & Soft Skills:
* Analytical mindset, exceptional attention to detail, and proactive problem-solving skills.
* Professional fluency in written and spoken English is required; fluency in Arabic is a strong plus.

Compensation & Benefits Package:
– Competitive, tax-free basic salary package tailored to experience in Doha, Qatar.
– Comprehensive medical and health insurance coverage.
– Annual paid leave entitlement with home country return airfare allowances.
– End-of-service gratuity benefits in full compliance with Qatar Labor Law.
– Continuous learning, digital platform training, and long-term career growth opportunities within Ali Bin Ali Holding.