Qatar Airways
Qatar Airways is looking for an experienced Terminal Duty Manager in Doha, Qatar.
This 24/7 terminal role (Ref. 212093) is open to a Qatari national only. It oversees passenger-terminal activity at Hamad International Airport. Reports to the Senior Manager Terminal Operations, with a line to the HIA Operation Manager. Closes 22 September 2026.
About the role
The duty manager walks the terminal, watches passenger flow and leads the shift team so operations and service stay smooth.
Key Responsibilities
Manage and supervise terminal operations and passenger flow.
Stay visible across the terminal during the shift, especially in busy areas.
Ensure aviation safety and security rules are followed.
Lead and motivate a diverse team with a customer-first culture.
Work with stakeholders to fix operational issues.
Make decisions under pressure.
Work morning and night shifts.
Who this role is suitable for
This role is for a Qatari national who already leads people in a customer-facing airport or terminal setting.
Qualifications & Requirements
Must be a Qatari national.
Bachelor’s degree or equivalent.
Minimum 2 years in a customer-facing role.
Strong people-management skill with a diverse team.
Excellent communication.
Knowledge of terminal operations.
Track record of strong customer service.
Willing to work morning and night shifts
Salary & Benefits
Full-time 24/7 role. Package as per Qatar Airways Group policy.
To apply for this job please visit careers.qatarairways.com.