Jumeirah Group
Position Overview & Role Purpose:
Deliver exceptional wellness experiences and professional spa treatments at the award-winning Talise Ottoman Spa within Jumeirah Zabeel Saray, ensuring personalized guest care and adherence to luxury hospitality standards.
About the Organization:
Jumeirah Group, a member of Dubai Holding, is a global luxury hospitality leader renowned for creating exceptional, design-driven properties and world-class service experiences.
Key Responsibilities & Operational Duties:
– Carry out professional spa treatments and therapies to the highest standard, following precise product and technical protocols.
– Ensure treatment rooms are fully prepared, hygienic, safe, and stocked in compliance with standard operating procedures (SOPs) and UAE regulations.
– Review guest consultation forms prior to treatments to understand individual preferences and recommend appropriate wellness solutions.
– Manage guest inquiries, feedback, and concerns promptly and professionally to ensure complete satisfaction.
– Participate in ongoing training paths (observing, receiving, and performing) to maintain top-tier service delivery across the team.
Qualifications, Required Experience & Core Competencies:
– Experience: 2 to 3 years of professional experience within a luxury hospitality, resort spa, or high-end customer service environment.
– Skills: Background in spa sales, multicultural adaptability, strong communication skills, and proficiency in basic computer and Microsoft Office applications.
– Education: High school diploma or recognized professional certification in spa/massage therapy.
Compensation & Benefits Package:
– Competitive tax-free salary and performance incentives.
– Company-provided shared accommodation, medical insurance, and life assurance.
– Annual flight allowances, paid leaves, and global colleague discounts across Jumeirah and Dubai Holding properties.
To apply for this job please visit dhcareers.avature.net.