Majid Al Futtaim
Majid Al Futtaim is hiring a Customer Care Representative in Dubai to support contact center operations and drive business performance. The candidate will manage daily customer interactions, resolve customer inquiries accurately, and maintain high service quality across operational channels.
​Key Responsibilities:
​Handle and process customer requests accurately, efficiently, and in line with resolution standards.
​Escalate personnel, operational, or product issues to Contact Center supervisors and managers.
​Communicate effectively with internal teams, business contacts, and associates to resolve customer queries.
​Participate in regular team operational syncs and continuous improvement meetings.
​Support team members and foster a collaborative, efficient contact center environment.
​Candidate Requirements:
​Education: High School Certificate or equivalent qualification.
​Experience: Minimum 1 year of customer service experience, preferably within retail or sales environments.
​Language Skills: Bilingual proficiency in both English and Arabic.
​Core Skills: Strong communication, active listening, problem-solving, and teamwork abilities.
​Benefits:
​Competitive monthly salary package.
​Medical insurance and employee health coverage.
​Professional training and career progression within a leading Middle Eastern enterprise.
To apply for this job please visit careers.majidalfuttaim.com.