Majid Al Futtaim
Majid Al Futtaim LifeStyle is seeking a dedicated Customer Care Representative to support sales performance, deliver high-quality customer service, and guide team members toward achieving core operational goals. The role involves addressing customer queries, coordinating with leadership, and fostering strong collaboration across the contact center.
​Key Responsibilities:
​Handle and fulfill customer requests promptly while offering effective solutions to exceed expectations.
​Escalate operational, staffing, and product inquiries to contact center leadership as needed.
​Maintain open communication with team members and internal business stakeholders.
​Participate actively in team discussions, strategy sessions, and leadership alignment meetings.
​Encourage a positive, collaborative, and safe team dynamic focused on operational excellence.
​Qualifications & Requirements:
​Education: High School Diploma or equivalent qualification.
​Experience: Minimum of 1 year of experience in customer service, alongside a background in retail or sales environments.
​Language Skills: Proficiency in both spoken and written English and Arabic.
​Salary & Benefits:
​Competitive UAE retail sector salary along with corporate employee benefits.
To apply for this job please visit careers.majidalfuttaim.com.