Burjeel
Burjeel is looking for an experienced Guest Service Executive in Abu Dhabi, United Arab Emirates.
This front-of-house hospital role looks after patients, families and visitors as they arrive, wait and move through the facility. The executive is often the first person guests meet, so clear communication and a calm, helpful manner are essential.
About the role
The work covers reception, wayfinding, appointment support and handling day-to-day guest questions. It is a good fit for people who already work in hospital guest relations, clinic reception or premium customer service.
Key Responsibilities
Welcome patients and visitors and help them reach the right department.
Support check-in, appointment queries and basic front-desk follow-up.
Give clear information about hospital services and next steps.
Handle guest concerns politely and escalate clinical or billing issues to the right team.
Keep the reception area organised and professional.
Work with nursing, billing and operations teams so the guest journey stays smooth.
Who this role is suitable for
This role suits a guest-service professional who is patient, well spoken and comfortable in a busy hospital environment. Male and female candidates are accepted.
Qualifications & Requirements
Bachelor’s degree or equivalent.
Minimum 2 years of experience.
Excellent communication and interpersonal skills.
Salary & Benefits
Full-time role in Abu Dhabi. Package as per company policy.
To apply for this job please visit burjeel.com.