Grant Thornton Bahrain
Grant Thornton Bahrain is hiring a Helpdesk and IT Support Services professional to deliver day-to-day technical assistance, resolve hardware/software issues, and maintain IT infrastructure across the organization.
​Key Responsibilities:
• Provide technical support to end-users, handling IT incidents and service requests promptly.
• Install, configure, and maintain IT hardware including laptops, desktops, printers, and scanners.
• Troubleshoot operating system, network connectivity, and application issues.
• Support Microsoft 365, Active Directory, Outlook, and user account access/permissions.
• Deliver onsite technical assistance for meetings, conferences, and company events.
• Document reported issues, troubleshooting steps, and final resolutions.
​Requirements & Qualifications:
• Bachelor’s degree or higher in IT, Computer Science, Computer Engineering, or a related field.
• Hands-on experience in IT Helpdesk, Desktop Support, or Technical Support.
• Familiarity with ticketing systems and SLA-driven support workflows is preferred.
• Excellent communication, problem-solving, and customer support skills.
To apply for this job please visit www.careers-page.com.